Privacy Policy
Introduction
This Privacy Policy applies to all visitors and customers of London Pizza Burgers, including our website londonpizzaburgers.in, our mobile channels, and our physical outlets across India. By using our services you agree to this policy.
Information We Collect
We collect information you provide directly to us, such as when you:
- Fill out a contact or franchise enquiry form
- Place an order or make a reservation
- Subscribe to our newsletter or promotions
- Interact with us on social media
- Contact our customer support team
This information may include your name, phone number, email address, city/location, and any message you send us. We also collect certain technical data automatically, such as your IP address, browser type, and pages visited on our website.
How We Use Your Information
We use your information to:
- Respond to your enquiries and provide customer support
- Process franchise applications and follow up with applicants
- Send you promotional offers, updates, and news (only if you opt in)
- Improve our website, products, and services
- Comply with legal obligations
We will never sell your personal data to third parties for their own marketing purposes.
Sharing of Data
We may share your information with trusted service providers who assist us in operating our website and conducting our business — such as email service providers, analytics platforms, and customer management tools. These parties are bound by confidentiality obligations and may not use your data for any other purpose.
We may also disclose your information if required by law, court order, or government authority.
Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use them to remember your preferences, analyse site traffic, and serve relevant content. You can disable cookies in your browser settings, though this may affect some features of the site.
Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent for marketing communications at any time
- Lodge a complaint with the relevant data protection authority
To exercise any of these rights, please contact us at the details below.
Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Children's Privacy
Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such data, please contact us immediately and we will delete it.
Policy Changes
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.